I have been in the aviation, private sector of flying for bother pleasure and private. I have used EJM, to NetJets, to smaller companies and ventured to try this from a loyal Flight Attendant who had wonderful things to say about the business. Sadly, it is at a time where not only are corporations , but private flying will be slowing down. I felt the staff was not knowledgeable even though one person claimed to have aviation experience. I felt as thought it were commercial, not private expertise. I have since gone back to a bigger, more reputable name that will be around for the long haul.